Relationship Management
Hours: 3
Express Program: NOT YET

Instructor:

Learning Objectives:

Course Description:

In this course, Relationship Management, you will learn how to identify different employee and client types and how to work and communicate optimally with each personality type. You will get practice dealing with difficult people including how to resolve issues and using your understanding of these different personality and interaction types in various scenarios to build and maintain relationships. This training is highly interactive and includes a variety of practical exercises and activities.

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