Hours: 4
Express Program: NOT YET


Learning Objectives:

Course Description:

Post occupancy assessments are the key to unlocking more value for both your client and your firm. For clients, so much happens after turnover that can impact operations and ultimately, performance so being able to conduct POEs can help your client achieve the best outcomes. For your firm, learning from your work is the only way to improve and not repeat mistakes and you can't learn if you don't look! This course takes you through the process from how to prepare (sometimes even before your project starts), different aspects of what makes great content for conducting an evaluation and how to leverage that data afterwards, including in marketing and business development. It does not matter if your clients are asking for POEs, this course will also show you how to build the demand and monetize the service.


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